How can we help?
We have collected the most common customer questions concerning our service, guarantees, and pricing.
General Questions
What is Attested Freelancing?
Attested Freelancing is a premium professional marketplace where clients can hire vetted specialists to assist them with complex research, data analysis, and technical copywriting.
Are your deliverables pre-written?
No. All our projects are original and created from scratch. We follow the specific requirements that you provide, so the completed deliverables are unique. You can send additional documentation, business briefs, or personal suggestions, and our specialists will follow all of them.
Do you copy content from the web?
Absolutely not. Our professionals never copy content from the Internet as it violates our strict originality policies. Every completed project is scanned with commercial duplicate-content checkers to ensure unique content. We implement strict rules to ensure you only receive high-quality, original work.
Order & Delivery
When will my project be ready?
Specialists do their best to complete the deliverables by your specified deadline (often earlier). Please keep in mind that if the project is lengthy or highly complex, the professional will need more time for research. We recommend ordering in advance to ensure the highest possible quality.
How will the deliverable be delivered?
You will be notified via email once your project is done. After this, you will need to log into your dashboard and download the files directly from your secure order workspace.
What if I want something changed before I pay?
If you see that the final product has inconsistencies with the initial instructions, you should immediately request a revision. You can have as many revisions as needed as they are free of charge. You do not release funds to the specialist until you are completely satisfied.
Professionals & Quality
Who will complete my project?
We have a dedicated team of professional researchers, technical writers, and data analysts. All applicants pass a complicated application process, including skills tests evaluated by our Quality Assurance team. We verify their professional credentials and strictly monitor their performance.
Can I communicate with my assigned specialist?
Yes! In fact, we encourage it. You can chat securely with your assigned professional inside your order workspace. You can share files, clarify instructions, and ask for progress updates in real-time.
Is project acceptance guaranteed?
While we cannot guarantee the subjective reception of your final audience or stakeholders, we absolutely guarantee that the deliverable will be of premium quality, strictly follow your project brief, and be completely free of plagiarism and unauthorized AI generation.
Pricing & Security
How is my project price determined?
Prices are calculated fairly based on three main factors: the type of service needed (e.g., writing vs. data analysis), the urgency of your deadline, and the project complexity/length. Any service offering custom professional work for under $10 is likely reselling old content or using AI. We pay our specialists fairly to guarantee you receive custom, high-quality work.
Is my payment secure?
Yes. We use encrypted connections with security protocols (SSL) to protect your transaction data. We do not have direct access to your credit card number. Funds are held safely in escrow and are only released to the specialist when you click "Approve".
Does anybody see my personal info?
Your personal information is always kept strictly confidential. Your assigned professional won’t have any information about your real name, location, or email address. Note: We are not responsible for any personal information you choose to willingly share with your specialist inside the chat files.